We are committed to safeguarding your personal information.
This Privacy Notice for PowerSiren (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Visit our website at https://powersiren.com/ or any website of ours that links to this Privacy Notice
Create an account and use PowerSiren to connect social media accounts, publish or schedule content, collaborate with team members, and view analytics
Engage with us in other related ways, including sales, marketing, support, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [privacy@powersiren.com].
What personal information do we process?
We process information you provide (e.g., account details, team member details, billing info) and information generated through your use of the Services (e.g., scheduled posts metadata, connected social accounts metadata, logs). When you connect social platforms, we may also process tokens and platform identifiers needed to publish on your behalf.
Do we process sensitive personal information?
We do not intentionally collect sensitive personal information. However, content you choose to publish or store in PowerSiren may contain sensitive information. You control what content you upload and schedule.
Do we collect any information from third parties?
Yes. When you connect social media accounts, we receive information from those platforms (e.g., account/page IDs, profile name, permissions, and access tokens) and may receive analytics/engagement data that the platform makes available.
How do we process your information?
We process your information to provide and secure the Services, publish/schedule posts across your connected accounts, provide analytics, maintain our platform, communicate with you, and comply with law.
In what situations and with which parties do we share personal information?
We share information with service providers (e.g., hosting, analytics, support tools, payment processors) and with social platforms you connect (to publish content and retrieve platform data). We do not sell your personal information.
How do we keep your information safe?
We use administrative, technical, and physical safeguards designed to protect your data, including encryption of sensitive credentials and access controls. No system is 100% secure.
What are your rights?
Depending on your location, you may have rights such as access, correction, deletion, portability, and objection/opt-out of certain processing.
How do you exercise your rights?
Contact us at [privacy@powersiren.com] or submit a request at [link to DSAR form].
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register for an account, subscribe to a plan, invite team members, contact support, or otherwise use the Services.
Personal Information Provided by You may include:
Name
Email address
Password (stored in hashed form)
Company name (optional)
Role/title (optional)
Support communications (messages, attachments you send to support)
Billing details (billing address, tax/VAT info if applicable)
Payment-related data (processed by third-party payment processors; see “Payment Data” below)
User Content You Choose to Upload or Schedule
PowerSiren allows you to create, upload, store, and schedule content (text, images, videos, links) for posting. This content may contain personal information depending on what you choose to include. We process this content to provide the Services, including scheduling and publishing.
In Short: When you connect a social platform, we process the information needed to enable posting and related features.
When you connect accounts (e.g., Facebook Pages, Instagram Business, X/Twitter, TikTok, LinkedIn, YouTube, Pinterest, Reddit, Telegram, Google Business Profile, etc.), we may receive and store:
Platform account/page/channel identifiers
Display name and basic profile/account metadata
Permissions granted by you
Access tokens and refresh tokens (where applicable) to act on your behalf
Platform-provided analytics and engagement metrics (as available)
We use this information to connect and maintain your channels, publish/schedule posts, and show performance metrics.
If you purchase a subscription, payments are processed by our payment processors. We may receive limited information such as billing details, last 4 digits of a card, payment status, and transaction IDs. We do not store full payment card numbers.
Payment processors may include: [Stripe], [PayPal], [Razorpay], [Paystack] (replace with your actual list). Their privacy notices apply to payment data they process.
In Short: Some information (like IP address and device characteristics) is collected automatically.
We automatically collect certain information when you visit, use, or navigate the Services, such as:
Log and Usage Data (IP address, timestamps, pages/features used, referring URL, error logs)
Device Data (browser type, operating system, device identifiers)
Approximate Location Data (derived from IP address; not precise GPS unless you explicitly provide it)
We may use cookies and similar technologies (pixels, local storage) for essential functions, security, preferences, and analytics. See Section 5.
If you connect Google services (e.g., YouTube, Google Business Profile), our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In Short: We process your information to provide and operate PowerSiren and to keep it secure and improving.
We process your personal information for purposes such as:
Provide the Services (account creation, authentication, publishing/scheduling, channel management)
Connect social channels and maintain OAuth connections, including token refresh and reconnection flows
Publish content on your behalf to connected social networks at times you select
Analytics & reporting (show engagement and performance metrics made available by platforms)
Team collaboration (user roles, invitations, activity logs, approvals if enabled)
Customer support (respond to requests, debug issues, communicate updates)
Security and fraud prevention (detect abuse, protect accounts, enforce rate limits)
Product improvement (diagnose crashes, improve UX, performance monitoring)
Compliance and legal obligations (respond to lawful requests, enforce terms)
In Short: We process personal information only when we have a valid legal basis.
If you are located in the EEA/UK, we rely on:
Performance of a contract (to provide PowerSiren features you request)
Legitimate interests (security, fraud prevention, improving Services, customer support)
Consent (where required, such as certain cookies/marketing)
Legal obligations (tax, compliance, lawful requests)
If you are located in Canada or other regions, consent may be express or implied depending on the context and applicable law.
In Short: We share information with service providers and connected platforms as needed to operate the Services.
We may share data with vendors that help us deliver the Services, such as:
Cloud hosting and infrastructure
Databases and storage
Security and monitoring
Customer support tools
Email/SMS delivery providers
Payment processors
Analytics services
These providers are contractually required to protect your data and only process it per our instructions.
When you publish or schedule content, we transmit your content and necessary metadata to the platforms you select, using their APIs and the permissions you granted. Those platforms process data under their own policies.
If we engage in a merger, acquisition, financing, or sale of assets, data may be transferred as part of that transaction subject to standard safeguards.
We may disclose information to comply with laws, regulations, lawful requests, or to protect rights, safety, and security.
We do not sell your personal information.
In Short: Yes, for essential operation, security, preferences, and analytics.
We may use:
Strictly necessary cookies (login sessions, security, load balancing)
Preferences cookies (language, UI settings)
Analytics cookies (understanding usage and improving performance)
Marketing cookies (only if you enable/consent where required)
You can manage cookie preferences via [Cookie Settings link/tool] and through your browser settings.
In Short: Yes, we may process your data in countries other than your own.
Our servers and service providers may be located in the United States and other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses for international transfers.
In Short: We keep data as long as needed to provide the Services, comply with law, and resolve disputes.
Typical retention:
Account data: kept while your account is active
Connected channel tokens: kept while the channel is connected; removed/invalidated when disconnected or upon request (subject to technical constraints and backups)
Scheduled content and media: kept while you retain it in your account; removed upon deletion (subject to backups)
Logs/security events: retained for a limited period for security, audit, and troubleshooting
If you close your account, we delete or anonymize personal information where feasible, subject to legal and backup requirements.
In Short: We use security measures, but no system is perfectly secure.
We use safeguards such as:
Encryption in transit (TLS)
Encryption at rest for sensitive data (including tokens/credentials where applicable)
Access controls and least-privilege permissions
Monitoring, rate limiting, and anomaly detection
Regular patching and dependency updates
In Short: We do not knowingly collect data from children under 18 (or the age required by local law).
If we learn we collected such data, we will take reasonable steps to delete it. Contact us at [privacy@powersiren.com].
Depending on your location, you may have rights to:
Access your personal information
Correct inaccuracies
Delete your personal information
Restrict or object to certain processing
Data portability
Withdraw consent (where processing is based on consent)
Opt out of certain marketing communications
To exercise rights, contact [privacy@powersiren.com] or use [DSAR form link].
Most browsers offer Do-Not-Track (DNT) signals. Because there is no uniform standard, we do not respond to DNT signals at this time.
If you are a resident of certain U.S. states (e.g., California), you may have additional rights including the right to know, delete, correct, and opt out of certain types of processing.
We do not sell personal information. If we engage in “sharing” for targeted advertising (as defined by some state laws), you may opt out via [Cookie Settings link] or by contacting us.
We will verify your request consistent with applicable law.
You may have additional rights under local laws (e.g., GDPR in EU/UK, Swiss FADP, Canada’s privacy laws). You may also lodge a complaint with your local data protection authority.
Yes. We may update this Privacy Notice. The “Last updated” date will reflect changes. If changes are material, we may notify you via the Services or by email.
Email: [privacy@powersiren.com]
Mail: [PowerSiren legal entity name]
[Street Address]
[City, State/Province, Postal Code]
[Country]
You can:
Update your profile in your account settings
Disconnect social channels in the Channels area
Delete scheduled content and files in the app
Request account deletion or a data export by emailing [privacy@powersiren.com]
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